Oak.AI develops an AI workspace for enterprise knowledge discovery and assistance. The platform connects to document stores, wikis, chat logs, and ticketing systems, then indexes content for permission-aware semantic search. Chat-based agents answer questions with citations, summarize threads, draft responses, and generate briefs. Integrations and APIs enable connectors, workflow automation, and embedding inside existing tools. Use cases include sales enablement, support automation, onboarding, and policy lookup. Governance features include access controls, auditability, and data retention settings.